Privacy Policy

Effective Date: September 18, 2026 | Last Updated: September 18, 2026

1. Who We Are

Aire Express Ohio LLC ("we," "us," or "our") is an LLC based in Columbus, Ohio, specializing in residential and commercial HVAC installation, repair, and maintenance. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://airexpressus.com, submit a form, call us, or exchange text messages with us.

2. Information We Collect

We may collect the following information directly from you:

Contact details, including your name, phone number, email address, and property address
Project or service information you provide, such as the type of HVAC work requested and preferred timeline
Your communication preferences

We also automatically collect standard technical data when you visit our website, including your IP address, browser type and version, device type, and operating system. We may also receive information from advertising platforms and service providers we work with.

3. How We Use Your Information

Schedule consultations, estimates, and appointments
Communicate with you about your project or service, including transactional updates
Send marketing communications, but only if you have provided consent
Improve our website and services
Measure the performance of our marketing
Comply with legal and regulatory obligations

4. SMS & Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt in to receive SMS messages from us through the checkboxes on our website contact form, or by providing verbal consent. You may opt out of SMS messages at any time by replying "STOP" to any message you receive from us. Message frequency varies. Message and data rates may apply. You must be 18 years of age or older to opt in to our SMS program.

5. How We Share Information

We do not sell your personal information. We may share information only with:

Service providers and trade partners who help us operate our business
Parties when required to do so by law
A successor entity in connection with a business transfer

SMS opt-in consent data is excluded from all sharing described above and will never be shared with any third party for marketing or promotional purposes.

6. Cookies & Tracking

Our website uses cookies and similar technologies, including third-party analytics and advertising tools such as Google and Meta, to understand how visitors use our site and to measure the performance of our marketing. You can control or disable cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to complete your project, honor applicable warranties, and comply with our legal obligations.

9. Your Privacy Rights

Depending on where you live, you may have rights under applicable state privacy law, including the right to access, correct, or delete your personal information, and the right to opt out of certain uses. To exercise these rights, contact us at +1 (380) 262-6688 or Jrodriguezamariles@gmail.com.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children. If we learn that we have collected information from a minor, we will delete it.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

Aire Express Ohio LLC
5919 Cape Coral Ln, Hilliard, OH 43026
Phone: +1 (380) 262-6688
Email: Jrodriguezamariles@gmail.com
Hours: Monday–Saturday, 8:00 AM–5:00 PM